FAQS

How to Place an order?

Step 1: Select the flowers/item you would like to send. You can choose the item by checking out flowers under different categories. Once selected click the “BUY” product.
Step 2: Read the product description. Select the additional product you would like to send along with it and click “ADD to CART” button.
Step 3: Once selected you will see the final cart with total amount to be verified. Go ahead with
the “Checkout” button.
Step 4: Checkout page is very important.Carefully fill all the details, select the date of delivery and the message you would like to send. Once it done all details press “Review Order” button.
Step 5: Verify the details and proceed to “Submit Order”

What is mode of payment, can payment be made through cash?

We accept Credit cards (Dinner club, Visa and Master cards), debit cards, net banking and Itz cash card for the payments. We donot accept cash for transactions.

I am not able to complete the payment. What should I do?

The payment may not be complete due to connection failure. If the problem persists please write to us at call us on 9625303010

Can I cancel my order, if yes then what is the procedure?

The orders can be canceled only 24 hours before the day of delivery. To cancel an order, please write us an email specifying your order number from the email id which have been used for placing the order

What about any discount on bulk orders?

We may provide discount on the bulk order, to inquire you may write us at info@feelsurprise.comor call us on 09625303010